Frequently Asked Questions

The products you are selling.... they're original, right?

Yes, all our products are 100% original and imported from trusted manufacturers and suppliers. We pride ourselves on offering only authentic items to ensure the highest quality for our customers.

How long does it take for my order to be delivered?

Once your order is confirmed, we process it within 1 business day. Delivery typically takes 2-3 days, depending on your location in Pakistan, thanks to our efficient overnight shipping service.

Do you offer nationwide delivery?

Yes, we offer fast and reliable delivery services across Pakistan. Whether you're in Rawalpindi or Karachi, our delivery process ensures that your products arrive quickly.

Can I order prescription medicines online?

Yes, to order prescription medicines online, simply contact us via WhatsApp at +923320004725 and provide your prescription. Our team will assist you in placing your order.

What is your return or exchange policy?

Due to hygiene and quality control SOPs, we have a strict no return, no exchange policy. However, if you receive a damaged, wrong, or faulty product, please contact us within 48 hours, and we will arrange an exchange or refund as per our policy guidelines.