Delivery & Shipping Information

Fast & Reliable Delivery Across Pakistan 🚀

At Shaheen Chemist Commercial Market, we ensure a smooth and timely delivery experience so you can shop with confidence. Here’s everything you need to know about our shipping and delivery process.

📍 Delivery Areas & Timelines

We deliver all across Pakistan via TCS, Leopards, and other trusted courier partners.
Order Processing Time: 1-2 days.
Estimated Delivery Time:
- Islamabad & Rawalpindi: 2-3 days.
- Other cities & remote areas: 4-5 days.
Express Delivery (Islamabad & Rawalpindi): Available for an additional fee upon request.

🚚 Shipping Charges & Free Delivery

Standard Delivery Fee: Rs 249 across Pakistan.
Milk Products: Additional charges apply for every extra 1kg.
Free Delivery: Orders over Rs 10,000 qualify for free shipping (excluding milk products).

📦 Order Tracking & Updates

Track Your Order: Use your order number on the Insta World website or the "Track My Order" link on our website header.
Need Help? Contact us for updates:
- 📱 WhatsApp: +92 332 0004725
- 📧 Email: info@shaheenchemistrwp.com

💳 Payment Methods & Order Confirmation

Accepted Payment Methods:
✅ Cash on Delivery (COD)
✅ Bank Transfer
✅ EasyPaisa & JazzCash
❌ Credit/Debit Cards (Currently Not Available)
Order Confirmation: We confirm every order via call or message before shipping.

🔄 Returns, Exchanges & Cancellations

Returns: Only accepted if the wrong product is sent. Must be reported within 48 hours of receiving thr order.
Return Shipping Cost: We cover the return cost if the mistake is from our side.
Order Cancellations: Allowed before dispatch. Once shipped, cancellations are not possible.

📌 Special Services & Conditions

Deliveries to Hospitals & Universities: Allowed if the location permits delivery riders.
Restricted Items: No restrictions at the moment.

📞 Need Assistance? We’re Here to Help!

If you have any questions regarding your order, feel free to contact us at:
📱 WhatsApp: +92 332 0004725
📧 Email: info@shaheenchemistrwp.com