Nivea Soft Refreshingly Soft Moisturizing Cream

Thank you for choosing Shaheen Chemist, Commercial Market, as your shopping destination. We strive to ensure your satisfaction, and here is our Exchange & Refund policy for online orders:

No Return, No Exchange Policy: To maintain hygiene and quality control, we strictly do not accept returns or exchanges. However, if you receive a damaged, incorrect, or faulty product, please contact us within 48 hours of receiving your order.

How to Report an Issue: Email us at info@shaheenchemistrwp.com with your order number, a brief description of the issue, and photos of the product. We'll review your request promptly.

Resolution: If your claim meets our criteria, we will offer an exchange for the same product or a refund of the purchase price.

Conditions: Products must be unused, unaltered, and in original packaging to qualify for an exchange or refund. We do not offer exchanges or refunds for items damaged due to misuse or mishandling by the customer.

If you have any questions or concerns about our policy, please contact us at info@shaheenchemistrwp.com Thank you for your understanding and cooperation.